Last updated November 11, 2026
Banh Mi DC (Bánh Mì DC) is operated by BMDC VA1 LLC, 3103C Graham Road, Falls Church, VA 22042. This policy covers banhmidc.com, our ordering site order.banhmidc.com, and the Banh Mi DC text message program.
What we collect. When you order, we collect your name, phone number, email address, what you ordered, your pickup time and any notes you add. We never see or store your full card number. Payments are handled by Stripe online and by Square in the store.
How we use it. We use it to prepare your order, to contact you about it, to send your receipt, to handle refunds, to prevent fraud and to keep the business records the law requires. We don’t send marketing emails or texts unless you ask us to.
Text messages (SMS). Banh Mi DC sends text messages only to people who have agreed in writing to get them. Right now that is one program, Banh Mi DC Order Alerts: automated alerts to our owner and store managers when an online order is waiting to be accepted. We don’t text customers under this program. For each person who signs up, we keep their name, mobile number and signed consent form, plus a record of the alerts sent and of any opt-out.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile numbers and text message consent are not shared with any third parties or affiliates. The only companies that handle them are the ones that deliver the messages for us, Twilio and the mobile carriers.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. The full SMS terms are in our Terms & Conditions.
Who we share it with. We share your information only with the companies that help us run the shop: Stripe and Square for payments, Google for email, DigitalOcean for website hosting in the United States, and Twilio for delivering text messages. We share it with authorities when the law requires it. We never sell your information.
Cookies. Our ordering site uses only the cookies it needs to work. They keep your bag and keep the site secure. Our main website uses basic visitor statistics from WordPress.com.
Security. Your information is encrypted in transit and in storage, and only staff who need it can see it.
How long we keep it. We keep order records for as long as we need them for accounting, tax and legal purposes. We keep text message consent forms for as long as the person is enrolled, and afterward for as long as the law requires.
Your choices. You can ask to see, correct or delete your personal information. We’ll do what we can, within the records we’re required to keep. Email info@banhmidc.com or call us.
Children. Our sites and our text messages are not directed at children under 13, and we don’t knowingly collect their information.
Changes. If we change this policy, we’ll update this page and the date at the top.
Contact
Banh Mi DC (Bánh Mì DC)
3103C Graham Road, Falls Church, VA 22042
(703) 205-9300 · info@banhmidc.com